Privacy Policy

Introduction

Customer Motivators, Inc. ("we," "us," or "our") provides services on behalf of AAA in connection with AAA-sponsored programs.

This Privacy Policy describes how we collect, use, and disclose Personal Information when you participate in a AAA-sponsored program or otherwise interact with us in connection with services we provide on AAA’s behalf, including customer support and fulfillment of program items.

Although you may interact directly with Customer Motivators, the services you are receiving are part of a program sponsored by AAA.

In this context, we collect and process Personal Information primarily on behalf of AAA in order to administer such programs and fulfill your requests.

Customer Motivators does not independently determine the purposes for which Personal Information is collected or used in connection with AAA-sponsored programs.

The services described in this Privacy Policy are provided in connection with programs sponsored by AAA.

In connection with these programs:

  • We collect and process Personal Information on behalf of AAA
  • We use the information only to administer the program and fulfill requests
  • AAA determines the purposes for which and the means by which Personal Information is collected and used

For additional information about how AAA uses your Personal Information, please refer to the applicable AAA privacy policy.

Role of AAA

In connection with AAA-sponsored programs, AAA determines the purpose and means of collecting and using Personal Information.

AAA is responsible for:

  • Providing any required notices regarding data collection and use
  • Obtaining any necessary permissions or consents
  • Ensuring compliance with applicable privacy and consumer protection laws

We process Personal Information solely on behalf of and under the direction of AAA to provide the services described in this policy.

Information We Collect

We collect only the Personal Information necessary to provide services and administer AAA-sponsored programs.

Depending on your interaction with us, this may include:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Information needed to fulfill a request or deliver an item

How We Collect Information

We collect Personal Information directly from you when you:

  • Contact customer support
  • Request fulfillment of an item
  • Participate in a AAA-sponsored program
  • Provide information necessary to administer program services

We may also receive limited Personal Information from:

  • AAA (program sponsor)
  • Service providers assisting with fulfillment, data accuracy, or fraud prevention

How We Use Information

We use Personal Information solely to perform services on behalf of AAA, including:

  • Processing and fulfilling requests
  • Delivering products or rewards
  • Providing customer support
  • Administering program participation
  • Maintaining program integrity and preventing fraud

We do not use Personal Information collected in connection with AAA-sponsored programs for:

  • Independent marketing
  • Advertising unrelated to the program
  • Any separate commercial purpose

Disclosure of Information

We disclose Personal Information only as necessary to perform services on behalf of AAA, including to:

  • Shipping and logistics providers
  • Fulfillment partners
  • Technology and support service providers

These parties are contractually restricted from using Personal Information for any purpose other than providing services.

We may also disclose Personal Information as required to comply with applicable law, regulation, legal process, or governmental request.

We do not sell Personal Information or share it with advertisers.

Data Minimization and Retention

We limit the collection of Personal Information to what is necessary to fulfill the purposes described in this policy.

We retain Personal Information only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

We do not retain Personal Information for longer than necessary to fulfill the purposes described above unless required by law.

Consumer Rights

Depending on applicable law, you may have rights regarding your Personal Information, such as:

  • Access
  • Correction
  • Deletion

Because we generally process Personal Information on behalf of AAA, requests regarding these rights should be directed to AAA.

We will assist AAA in responding to such requests as required by applicable law.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, or disclosure.

Cookies and Automated Information

When you interact with our website, we may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data

We use cookies and similar technologies to:

  • Ensure site functionality
  • Support analytics
  • Maintain and support the functionality and performance of services provided on behalf of AAA

This information is used only to operate and support services provided on behalf of AAA and not for independent marketing purposes.

Privacy of Children

We are committed to protecting children’s privacy. Our services are intended for a general audience and are not directed to children.

We do not knowingly collect Personal Information from individuals under the age of 18 without appropriate permission from a parent or legal guardian. If we become aware that we have collected Personal Information from a child without such authorization, we will take reasonable steps to delete that information.

If you believe that we may have collected information from a child, please contact us using the information provided below.

You must be at least 18 years old to request fulfillment of an item through our services.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or our data practices, you may contact us at:

Email: support@customermotivators.com

For requests relating to your Personal Information (such as access, correction, or deletion), please contact AAA as the program sponsor.

Last updated: May 19, 2026